Drainage Problems and Insurance Claims

Your homes drainage system gets given a serious workout each and every day. Moving water and waste through drainage pipes old and new throughout your home with no form of regular maintenance – Your homes drainage system is not invincible and with the range of hot and freezing weather conditions that we experience in Glasgow, it is little wonder that sometimes, your homes drainage system lets you down.

Drain pipe problems can come in a range of inconvenience levels for homeowners. On the one end, a blocked drain may simply stop the water from draining quickly when you flush the toilet. It doesn’t stop the toilet from working but it can cause a few heart in the mouth moments where that water line keeps rising to the top of the bowl during a flush (we have all been there).

On the other end of the spectrum, you have drain pipes which leak behind walls, under floors and above ceilings. When this type of drainage problem arises, you have the problematic issue of finding and fixing the issue AND repairing the damage caused the the floor, ceilings and walls.

Minor drainage issues are part and parcel of the running costs of your home (in the same way that you need to maintain your heating system, your roof etc). But what drainage problems can you expect your insurance to cover and what has to be covered by yourself?

Blocked Drains

A blocked drain is generally caused by random human error and mistakes ranging from flushing sanitary towels down the toilet to hot fat and food grease down the kitchen sink. If your drain has become blocked because of improper use then it is highly unlikely that your insurance company will pay for the repairs. If however the blocked drain has been caused because of roots or vehicle pressure or damage that is similarly out of your control then an insurance claim can be argued.

Our drainage team can advise you on this during a blocked drain repair inspection.

Leaking / Burst Pipes

A leaking or burst pipe is a maintenance issue. So it falls into a category of wear, tear and age of the drainage pipe. What can be claimed on is the trace and accessing of a leaking pipe. This is a JSL Drainage speciality. If you have a leaking pipe that is causing damage to your home, we can use advanced trace and access technology to find the source. This work itself can be claimed under a lot of insurance policies. The repair work itself however is not an insurance claim. The way that insurance companies look at a claim, they will cover the cost of finding the problem and they will cover the cost of any damages that the problem may have caused but they DO NOT cover the cost of actually fixing the problem. This may seem strange (and it is) but I think we can all agree that it is a topsy turvy world that we live in.

Blocked Sewer Pipes

A blocked sewer pipe is a very important and urgent blocked drain situation and should always be dealt with quickly and by trained professionals. This is because with sewage waste build up, you get more than just a build up of bad smells. You are creating a biohazard issue which can present all sorts of nasty health risks. Your insurance policy will most likely cover the trace and clean up of the blocked sewer pipe but if the issue has been caused through improper use and neglect rather than something like a tree root blockage then they you may not be able to make a claim.

A lot depends on who your insurance policy is with and what it covers. The advise above is just that, advise. Because each and every home policy is different, the best course of action is to speak to our drainage team directly when we have had a chance to inspect and quote you for a drain repair job. As one of the leading drainage companies in Glasgow, we have built our reputation by providing quality work at a fair price. And because we guarantee all of our work and parts, you can rest assured that you are getting the best service in drain repairs.

Call us today to book a time slot that works with your busy schedule and one of our trained and qualified drainage repair team will be able to inspect and quote you for your drainage problem.