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Drainage Problems and Insurance Claims

Your homes drainage system gets given a serious workout each and every day. Moving water and waste through drainage pipes old and new throughout your home with no form of regular maintenance – Your homes drainage system is not invincible and with the range of hot and freezing weather conditions that we experience in Glasgow, it is little wonder that sometimes, your homes drainage system lets you down.

Drain pipe problems can come in a range of inconvenience levels for homeowners. On the one end, a blocked drain may simply stop the water from draining quickly when you flush the toilet. It doesn’t stop the toilet from working but it can cause a few heart in the mouth moments where that water line keeps rising to the top of the bowl during a flush (we have all been there).

blocked toilet drain

On the other end of the spectrum, you have drain pipes which leak behind walls, under floors and above ceilings. When this type of drainage problem arises, you have the problematic issue of finding and fixing the issue AND repairing the damage caused the the floor, ceilings and walls.

leaking pipes cause ceiling to collapse

Minor drainage issues are part and parcel of the running costs of your home (in the same way that you need to maintain your heating system, your roof etc). But what drainage problems can you expect your insurance to cover and what has to be covered by yourself?

Blocked Drains

A blocked drain is generally caused by random human error and mistakes ranging from flushing sanitary towels down the toilet to hot fat and food grease down the kitchen sink. If your drain has become blocked because of improper use then it is highly unlikely that your insurance company will pay for the repairs. If however the blocked drain has been caused because of roots or vehicle pressure or damage that is similarly out of your control then an insurance claim can be argued.

Our drainage team can advise you on this during a blocked drain repair inspection.

 

Leaking / Burst Pipes

A leaking or burst pipe is a maintenance issue. So it falls into a category of wear, tear and age of the drainage pipe. What can be claimed on is the trace and accessing of a leaking pipe. This is a JSL Drainage speciality. If you have a leaking pipe that is causing damage to your home, we can use advanced trace and access technology to find the source. This work itself can be claimed under a lot of insurance policies. The repair work itself however is not an insurance claim. The way that insurance companies look at a claim, they will cover the cost of finding the problem and they will cover the cost of any damages that the problem may have caused but they DO NOT cover the cost of actually fixing the problem. This may seem strange (and it is) but I think we can all agree that it is a topsy turvy world that we live in.

Blocked Sewer Pipes

A blocked sewer pipe is a very important and urgent blocked drain situation and should always be dealt with quickly and by trained professionals. This is because with sewage waste build up, you get more than just a build up of bad smells. You are creating a biohazard issue which can present all sorts of nasty health risks. Your insurance policy will most likely cover the trace and clean up of the blocked sewer pipe but if the issue has been caused through improper use and neglect rather than something like a tree root blockage then they you may not be able to make a claim.

blocked drain pipe because of tree roots

A lot depends on who your insurance policy is with and what it covers. The advise above is just that, advise. Because each and every home policy is different, the best course of action is to speak to our drainage team directly when we have had a chance to inspect and quote you for a drain repair job. As one of the leading drainage companies in Glasgow, we have built our reputation by providing quality work at a fair price. And because we guarantee all of our work and parts, you can rest assured that you are getting the best service in drain repairs.

Call us today to book a time slot that works with your busy schedule and one of our trained and qualified drainage repair team will be able to inspect and quote you for your drainage problem.

Our Company Values

Our values are what helps make JSL Drainage your local recommended drainage company in Glasgow. We pride ourselves on our honest and friendly approach whilst knowing that we have the skills to get the job done. Each any every day, our values help guide us to being the best local drainage company in Glasgow.

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Call 0141 406 1658

Drainage Insurance Claim Case Study

We were called by a new customer who had found us through multiple good reviews on google.  They booked one of our drainage repair team in to a time slot that worked with their working schedule and as always, we arrived bang on time.

The customers home in the South Side of Glasgow had suffered from a leaking pipe.  One of the drainage pipes that feeds from the bathroom down to the ground floor and to the main sewage drain network had begun to leak.  Anytime that the bath or sink in the bathroom was drained, the water leak would spray water through the leaking pipe.  Over time, this had caused the plaster/wall to become damp and had finally collapsed.  Our drain repair technician inspected the issue and provider the customer with a quote breakdown.  The quote consisted of two prices.  The price for locating and accessing the leaking pipe along with the repair work of the plaster/wall.  And the other price was for the repair of the leaking pipe itself.

Because the pipe was old, the leak had been caused through old age and itself was not covered by insurance.  The damage that it had caused however was.

 

As a leading drainage company in Glasgow, we finished the work within the agreed time and cleaned up and removed any mess.

The South Side home owner was then able to make an insurance claim on the repair of the wall/plaster along with our trace and access work.

As is so often the case, the customer was very impressed at our professional service and quality workmanship and we have already been called back out to the property for two separate issues.  One was a slow draining toilet in the downstairs bathroom and the other was for the servicing and maintenance of their home boiler system through our heating division JSL Heating.

Where We Cover

G1, G2, G4 City Centre | G3 Finnieston, Kelvingrove, Woodlands, Park Circus | G5 Gorbals, New Gorbals | G11 Broomhill, Thornwood, Partick | G12 Hyndland, Hillhead, Kelvinside, Kelvindale | G13 Knightswood, Anniesland | G14 Jordanhill, Yoker, Scotstoun | G15 Drumchapel | G20 Firhill, Kelvinside, Maryhill | G31 East End, Dennistoun, Alexandra Park | G32 Tollcross, Mount Vernon | G33 Stepps | G40 East End, Bridgeton | G41 Pollockshields | G42 Govanhill, Queens Park | G43 Shawlands | G44 Cathcart, Croftfoot | G45 Castlemilk | G46 Giffnock | G51 Govan | G52 Hillington | G53 Silverburn, Darnley | G60 Bowling, Old Kilpatrick | G61 Bearsden | G62 Milngavie | G63 Balfron, Strathblane, Kilearn, Blanefield | G64 Bishopbriggs, Torrance, Balmore | G65 Kilsyth | G66 Kirkintilloch, Lenzie, Milton of Campsie, Lennoxtown | G67, G68 Cumbernauld | G69 Moodiesburn, Baillieston | G71 Uddingston, Bothwell | G72 Blantyre, Cambuslang | G73 Rutherglen | G74, G75 East Kilbride | G76 Clarkston | G77 Newton Mearns | G78 Barrhead, Neilston | G81 Clydebank | G82 Dunbarton | G83 Balloch, Alexandria | G84 Helensburgh | ML1 Motherwell | ML2 Wishaw, Newmains | ML3 Hamilton, Ferniegair, Quarter, South Lanarkshire, Limekilnburn | ML4 Bellshill | ML5 Coatbridge | ML6 Airdrie | ML8 Carluke | ML9 Larkhall | PA1, PA2, PA3 Paisley | PA4 Renfrew | PA5 Johnstone | PA7 Bishopton | PA8 Erskine | PA11 Bridge of Weir | PA13 Kilmacolm | PA14 Langbank |

Call us today for all your blocked drain services in Glasgow: 0141 406 1658

  • Jim and his team are fast and reliable. Recommended.
  • Great attention to detail. Definitely recommended.
  • Unblocked my pipes. Excellent service and really well priced - would thoroughly recommend!
  • I've used Jim and his team for 7 or 8 years now, for drainage emergencies and upgrade work. They are reliable and dependable. Totally recommended.
  • I have used this company a few times now and am currently having a job done as I write this. I have met four of the guys in this company and found them all honest, professional and transparent. Always happy to quote for jobs required before confirming if I am happy with costings and commencement dates. Courteous to my tenants and their neighbours. Meeting my endless detail problems! I would thoroughly recommend this company and will use them again as it's rare to find a company you can totally rely on. Communication is top class.
  • Jim came round at very short notice when a blocked pipe was backing water in to my washing machine, sorted the problem quickly and efficiently. Came back the next day and pressure jetted the drains to make sure everything was clear. Great service, highly recommended.
  • Excellent service from JSL. We are a letting agency and always find JSL to be trustworthy and thorough when attending clients' properties.
  • I rang Jim from JSL at 8:00am with an emergency call out. He rang me back 3 minutes later and was at my flat by 9:30am fixing the problem. Easily understood my problem. Friendly with good communication and work Ethic. Came in and got the job done and left. What more do you want. 5 Star Service!
  • I want thank you and your team for all your help with my drainage problem. You and your team’s expertise and attention to detail is outstanding and I would have no hesitation recommending your services. You came out as soon as I called and your initial investigation confirmed that there was potentially a bigger problem hiding somewhere. Where most would have given up, you and your team, in the worse conditions, investigated further to see what the root cause of the problem may be. After many hours of persistence the problem arose which you removed leaving my drainage in the best condition it has ever been. What you found would have cause substantial damage in the future so thank you for taking the time on making sure this job was fully completed to your very high standards. Thank you again,

JSL Drainage Glasgow

A reliable, professional and trusted drainage firm covering Glasgow and the surrounding areas. For quotations, emergency call outs and commercial contracts please call our head office on 0141 406 1658.


For all plumbing services in and around Glasgow, visit www.jsl-plumbing.com

For all heating services in and around Glasgow, visit www.jsl-heating.com