Why we are a drainage company you can trust

Our Values

At JSL Drainage, we pride ourselves our on core values.  The things that mark us out as one of the best independent drainage companies in Glasgow.  But what are they…..

We are not a franchise company that has to follow strict branding rules. We are a local Glasgow Drainage Company that has grown our business by offering a class leading service across the city. We have worked on all types of Glasgow drainage systems from sandstone houses in the West End that are over 100 years old to modern new build houses that are barely 100 days old.

When you call JSL Drainage and book us in for a time. Then that is the time we will arrive. We know that you have more important things to do than sit around at home waiting for a drainage company to show up ‘some time in the morning’. When you ask for an 11 oclock appointment, we will arrive at 11 oclock. It is all part of offering a reliable drainage service in Glasgow.

It is all very good talking the talk. But drainage companies need to walk the walk as well. What do we mean by that? We mean that when we say we are one of the best drainage companies in Glasgow, we really mean it. Our team of drainage experts are experienced, qualified and certified at what they do and they have the experience to back it up. You only get to work for JSL Drainage if you have the right skills.

Part of our values is that we offer an honest job at a fair price. And that philosophy flows into our value as a trustworthy company. We have built our business and our reputation on offering a service that people can depend on. Knowing that when you have a problem with a blocked drain, we will arrive when we say we will, agree a price with you before we begin the work and fix the problem for you. This simple approach is why we are a drainage company that you can trust.

You would be amazed at how many times we have been complimented for our friendly attitude because the previous drainage company that a customer used was short tempered on the phone, turned up late (and didn’t apologise) and used bad language. It doesn’t cost anything to be nice. It seems simple but then sometimes it is the simple things that make the big difference.

When was the last time you asked a plumber or a drainage expert to see their qualifications? Probably never right? You trust that the tradesman you call up actually knows what they are doing. We are fully qualified and trained in what we do. Our drainage experts know what they are doing because if they didn’t – they wouldn’t work for JSL.

So often when you call a tradesman, it is answered by the gruff voice of the drainage expert in question. They are under the floor of a home fixing a blocked drain and will call you back later. At JSL Drainage, we have a professional call team to answer your phone call and book in an appointment for one of our drainage team to visit you and fix your blocked drain problem. It may sound simple but dealing with a polite clear voice and getting an appointment booked in there and then….it is all part of what makes JSL Drainage that little bit better than the competition.

Our team are fully clothed in JSL branded uniforms. We wear protective shoe socks to make sure that we don’t drag the outside muck into your home and we always clean up after ourselves. We understand that you are inviting us into your home to fix a drainage problem and not to make more mess.